Privacy Policy

Last Updated: October 26, 2023

Welcome to WriteMyComplaint.online (“we”, “our”, “us”). We provide an AI-powered complaint letter generator to help users create professional complaint documents.

By accessing our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect the following types of information:

• Complaint details you enter
• Payment information (handled securely by Razorpay/PayPal/other payment gateway — we DO NOT store card details)

b) Automatically Collected Information

• IP address
• Browser type
• Device type
• Usage analytics

2. How We Use Your Information

We use your information to:

• Generate complaint letters using AI
• Provide customer support
• Improve our services
• Prevent fraud or misuse
• Process subscription payments

3. AI Data Usage

The information you enter is processed only to generate your complaint letter. We do not store, sell, or share your complaint data with any third party.

4. Cookies

We use cookies to:

• Improve website performance
• Track analytics
• Provide a better user experience

You may disable cookies anytime in your browser settings.

5. Data Security

However, no system is 100% secure, and users enter information at their own risk.

6. Your Rights

You have the right to:

• Request deletion of your data
• Request a copy of your information
• Opt out of communications

Contact us for any data request.

7. Third-Party Services

We may use:

• Razorpay / Stripe / PayPal for payments
• OpenAI/Mistral APIs for generating text
• Analytics tools

These third-party tools follow their own privacy policies.

8. Changes to Privacy Policy

We may update this policy anytime. Changes will be posted on this page.

9. Contact

For privacy-related queries:
📧 Email: agfgroupsofcompanies@gmail.com